Privacy policy

Apneeds is a platform used by coaching institutes to answer student doubts, plan revision, manage fees, run batches and communicate with parents. Institutes are the operators of their own account. On that account, Apneeds acts as a data processor - the institute is the controller of the personal data of its own students, teachers and parents.

We only use the data to operate the platform for the institute that owns the account. Academic data drives tutoring and adaptive practice. Operational data drives fees and scheduling. Technical data drives security, reliability and abuse prevention.

We do not sell personal data. We do not use student academic content to train third-party models without an explicit, written instruction from the institute.

Access is role-scoped. Owners see the whole account. Teachers see academic and attendance data for the students they are responsible for. Administrators see fee and operational data. Parents see only their own child’s record. A summary access matrix is published on the Security page for reference.

Primary storage is inside India. Backup regions are selected with legal and latency considerations. Every store, primary or backup, is encrypted. Data in transit between the platform and your browser or app is protected using TLS.

A limited set of sub-processors is used to run parts of the platform - for example, transactional email delivery, cloud infrastructure and error monitoring. A current list is maintained and shared with institute owners on request. Sub-processors are contractually bound to handle data only under our instructions.

While a student is active on your roster, their data is retained to run the platform. When a student leaves, the record is archived for a defined period and then permanently deleted. Institute owners can request earlier deletion in writing.

Individuals have the right to know what data is held about them, to correct inaccurate information, and to request deletion within the limits of what the institute is legally required to retain. These requests are handled through the institute’s administrator, who acts as the first point of contact.

We use a small set of first-party cookies and local storage entries to keep you signed in, remember your preferences and keep the platform secure. We do not run third-party advertising trackers on authenticated pages.

The Security page describes our current posture, honestly - including where we do not yet claim formal certifications. That page is updated as our posture evolves.

Material changes are communicated to institute administrators through the account and, where relevant, by email. Continued use of the platform after a change signals acceptance of the updated policy.

For questions about this policy, or to submit a request related to personal data, please use the contact form on the contact page.